Terms of service
Terms of Service
Overview Welcome to SHOPLENZORA! In these Terms, "we," "us," and "our" refer to SHOPLENZORA. SHOPLENZORA operates this store and website, including all related information, content, features, tools, products, and services, designed to provide you (our customers) with a curated shopping experience (collectively, the "Service"). SHOPLENZORA is powered by Shopify, enabling us to provide you with the Service.
The following terms and conditions, along with any policies referenced herein (collectively, the "Terms of Service" or "Terms"), describe your rights and responsibilities when using the Service.
Please read these Terms of Service carefully, as they contain important information about your legal rights and cover areas such as disclaimers and limitations of liability.
By accessing, interacting with, or using our Service, you agree to be bound by these Terms of Service and our Privacy Policy [link]. If you do not agree to these Terms of Service or the Privacy Policy, you should not use or access our Service.
Section 1 – Access and Account By agreeing to these Terms of Service, you represent that you have reached the age of majority in your state or province of residence, and that you have given us your consent to allow any minor dependents to use this Service on devices you own, purchase, or manage.
To use the Service, including accessing or browsing our online store or purchasing any products or services we offer, we may require you to provide certain information, such as your email address, billing information, payment information, and shipping information. You represent and warrant that all information you provide in the store is accurate, current, and complete, and that you have all rights necessary to provide such information.
You are solely responsible for maintaining the security of your account credentials and for all activity on your account. You may not transfer, sell, assign, or license your account to any other person.
Section 2 – Our Products We have made every effort to accurately display our products and services in our online store. However, please note that colors or product appearance may differ from what is shown on your screen, depending on the type of device you use to access the store and your device settings and configuration.
We do not guarantee that the appearance or quality of any product or service you purchase will meet your expectations or be exactly as displayed or presented in our online store.
All product descriptions are subject to change at any time without notice, and we reserve the right of final interpretation. We reserve the right to discontinue any product at any time and may limit the quantity of any product we offer to any individual, geographic area, or jurisdiction on a case-by-case basis.
Section 3 – Orders When you place an order, you are making an offer to purchase. SHOPLENZORA reserves the right, at its sole discretion, to accept or refuse your order for any reason or no reason. Your order is only accepted once SHOPLENZORA confirms acceptance. We must receive and process your payment before accepting your order. Please review your order carefully before submitting, as once an order is accepted, SHOPLENZORA may be unable to accommodate cancellation requests. If we do not accept, modify, or cancel an order, we will attempt to contact you using the email address, billing address, and/or phone number provided at the time of ordering.
Your purchases may only be returned or exchanged in accordance with our Refund Policy [link].
Products may be purchased for personal, commercial, project, or business use, subject to applicable laws and any product-specific terms.
Section 4 – Pricing and Payment Prices, discounts, and promotions are subject to change without notice. The final price of a product or service is the price at the time of your order and will be stated in your order confirmation email. Unless otherwise expressly stated, published prices do not include taxes, shipping fees, handling fees, duties, or import charges.
Prices published in our online store may differ from those in physical stores or online stores operated by third parties or other retailers. We may offer promotional pricing from time to time, which may affect prices and is subject to terms and conditions independent of these Terms. In the event of a conflict between promotional terms and these Terms, the promotional terms shall prevail.
You agree to provide current, complete, and accurate purchase, payment, and account information for all purchases made in our store. You agree to promptly update your account and other information, including your email address, credit card number, and expiration date, so that we can complete your transactions and contact you as needed.
You represent and warrant that: (i) the credit card information you provide is true, correct, and complete; (ii) you are duly authorized to use such credit card for the purchase; (iii) charges incurred by you will be honored by your credit card company; and (iv) you will pay charges incurred by you at the posted prices, including shipping and handling charges and all applicable taxes, if any.
Section 5 – Shipping and Delivery We are not liable for shipping and delivery delays. All delivery times are estimates only and are not guaranteed. We are not responsible for delays caused by shipping carriers, customs processing, or events beyond our control. Title and risk of loss pass to you upon our delivery of the products to the carrier.
Section 6 – Intellectual Property Our Service, including but not limited to all trademarks, branding, text, display content, images, graphics, product reviews, videos, and audio, and the design, selection, and arrangement thereof, is owned by SHOPLENZORA, its affiliates, or licensors, and is protected by U.S. and foreign patent, copyright, and other intellectual property laws.
These Terms permit you to use the Service for personal, non-commercial use only. You may not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any material from the Service without our prior written consent. Except as expressly provided in these Terms, nothing herein grants or should be construed to grant you any license or other rights under any patent, trademark, copyright, or other intellectual property of SHOPLENZORA, Shopify, or any third party. Unauthorized use of the Service may violate federal and state intellectual property laws. SHOPLENZORA reserves all rights not expressly granted in these Terms.
The SHOPLENZORA name, logo, product and service names, designs, and slogans are trademarks of SHOPLENZORA or its affiliates or licensors. You may not use such marks without SHOPLENZORA's prior written permission. The Shopify name, logo, product and service names, designs, and slogans are trademarks of Shopify. All other names, logos, product and service names, designs, and slogans appearing in the Service are the trademarks of their respective owners.
Section 7 – Optional Tools You may be provided access to third-party tools through the Service, which we neither monitor nor control and over which we have no influence.
You acknowledge and agree that we provide access to such tools on an "as is" and "as available" basis, without any warranties, representations, or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.
Any use by you of optional tools offered through the Service is entirely at your own risk and discretion, and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s).
We may also, in the future, offer new features through the Service (including the release of new tools and resources). Such new features shall also be subject to these Terms of Service.
Section 8 – Third-Party Links The Service may contain materials and hyperlinks to third-party websites (including any embedded third-party features) provided or operated by third parties. We are not responsible for examining or evaluating the content or accuracy of any third-party materials or websites you choose to access. If you decide to leave the Service to access such materials or third-party websites, you do so at your own risk.
We are not responsible for any harm or losses related to your access of any third-party website, or your purchase or use of any products, services, resources, or content on any third-party website. Please carefully review the policies and terms of third parties before engaging in any transaction. Complaints, claims, concerns, or questions regarding third-party products and services should be directed to the third party.
Section 9 – Relationship with Shopify [To merchants: This section accurately describes the relationship between Shopify and your store. Please do not remove or modify it.]
SHOPLENZORA is powered by Shopify to enable us to provide you with the Service. However, any sales and purchases made in our store are made directly with SHOPLENZORA. By using the Service, you acknowledge and agree that Shopify is not responsible for any sales between you and SHOPLENZORA, including any injury, damage, or loss resulting from the purchase of products and services. You hereby expressly waive any claims, damages, and liabilities against Shopify and its affiliates arising from or related to purchases and transactions between you and SHOPLENZORA.
Section 10 – Privacy Policy All personal information collected through the Service is subject to our Privacy Policy, which you can view here [link]; certain personal information may also be subject to Shopify's Privacy Policy, which you can view here. By using the Service, you have read these privacy policies.
As the Service is hosted by Shopify, Shopify collects and processes personal information about your access to and use of the Service in order to provide and improve the Service for you. Information you submit to the Service will be transferred to and shared with Shopify and other countries outside of your country of residence in order to provide you with the Service. Please review our Privacy Policy [link] for more information about how we, Shopify, and our partners use your personal information.
Section 11 – Feedback If you submit, upload, post, email, or otherwise transmit any ideas, suggestions, feedback, comments, proposals, plans, or other content (collectively, "Feedback"), you grant us a perpetual, worldwide, sublicensable, royalty-free license to use, reproduce, modify, publish, distribute, and display such Feedback in any medium for any purpose, including commercial purposes. For example, we may use the rights granted under this license to operate, provide, evaluate, enhance, improve, and promote the Service, and to fulfill our obligations and exercise our rights under the Terms of Service.
You also represent and warrant that: (i) you own or have obtained all rights necessary for all Feedback; (ii) you have disclosed any compensation or reward received in connection with submitting Feedback; and (iii) your Feedback will comply with these Terms. We have no obligation to (1) maintain any Feedback in confidence; (2) pay compensation for any Feedback; or (3) respond to any Feedback.
We may (but have no obligation to) monitor, edit, or remove content that we determine in our sole discretion to be unlawful, offensive, threatening, defamatory, pornographic, obscene, or otherwise objectionable, or that violates any party's intellectual property or these Terms of Service.
You agree that your Feedback will not violate any right of any third party, including copyright, trademark, privacy, personality, or other personal or proprietary rights. You further agree that your Feedback will not contain defamatory or otherwise unlawful, abusive, or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false email address, impersonate any person or entity, or otherwise mislead us or third parties as to the origin of any Feedback. You are solely responsible for any Feedback you make and its accuracy. We take no responsibility and assume no liability for any Feedback posted by you or any third party.
Section 12 – Errors, Inaccuracies, and Omissions Occasionally there may be information in the Service that contains typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times, and availability. We reserve the right to correct any errors, inaccuracies, or omissions, and to change or update information or cancel orders at any time without prior notice (including after you have submitted your order).
Section 13 – Prohibited Uses You may access and use the Service only for lawful purposes. You may not directly or indirectly access or use the Service: (a) for any unlawful or malicious purpose; (b) in violation of any international, federal, provincial, state, or local regulations, rules, laws, or ordinances; (c) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (d) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate against any of our employees or any other person; (e) to submit false or misleading information; (f) to upload or transmit viruses or any other type of malicious code; (g) to send or cause to be sent any advertising or promotional material, including any "spam," "chain letter," "junk mail," or any other similar solicitation; (h) to impersonate or attempt to impersonate any other person or entity; or (i) to engage in any other conduct that restricts or inhibits anyone's use or enjoyment of the Service, or which, as determined by us, may harm SHOPLENZORA, Shopify, or users of the Service, or expose them to liability.
Additionally, you agree not to: (a) upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service; (b) copy, duplicate, extract, sell, resell, or exploit any portion of the Service; (c) collect or track the personal information of others; (d) spam, phish, pharm, pretext, spider, crawl, or scrape; (e) use any robot, spider, scraper, data collection and extraction tools, automated devices or processes, artificial intelligence tools (e.g., agentic AI), or automated or manual means to access the Service; or (f) interfere with, bypass, or circumvent any security or authorization features, robot exclusion headers, or other measures we have put in place to limit access to the Service. We reserve the right to suspend, disable, or terminate your account at any time without notice if we determine that you have violated any part of these Terms.
Section 14 – Agents 14.1 This section ("Agent Terms") applies if you use, permit, enable, or cause agents to access, use, or interact with any Service. "Agent" means any software or service that takes autonomous or semi-autonomous actions on behalf of or at the direction of any individual or entity, and that can act on behalf of or using a person's device without direct supervision.
14.2 No agent may access, use, or interact with the Service unless it at all times identifies itself and operates strictly as required under Section 14.4 below. Additionally, no agent may access, use, or interact with the Service if we have requested that the agent cease accessing, using, or interacting with any Service.
14.3 We may restrict any agent's access to, use of, and interaction with the Service through technical measures or otherwise.
14.4 Agents must: (i) identify in all HTTP/HTTPS requests that the request is from an agent and disclose the agent name by including the following in the user-agent string of the request: "Agent/[agent name]"; (ii) not conceal or obfuscate that any access, use, or interaction is from an agent, such as by (a) mimicking human behavior and interaction patterns, or (b) completing or circumventing CAPTCHAs or measures designed to distinguish computer use from human use; (iii) truthfully answer any question or prompt designed to determine whether an interaction is from a human or a computer; and (iv) not circumvent or otherwise evade any measures designed to block, limit, modify, or control agent access to, use of, or interaction with the Service.
Section 15 – Termination We may terminate this agreement or your access to the Service (or any part thereof) at any time, at our sole discretion, without notice, and you will remain liable for all amounts due up to and including the date of termination.
The following provisions survive termination: Intellectual Property, Feedback, Termination, Disclaimers, Limitation of Liability, Indemnification, Severability, Waiver; Entire Agreement, Assignment, Governing Law, Privacy Policy, and any other provisions that by their nature should survive termination.
Section 16 – Disclaimer The information provided through the Service is for general informational purposes only. We make no warranty as to the accuracy, completeness, or usefulness of such information. Any reliance you place on such information is strictly at your own risk. We disclaim all liability and responsibility arising from any reliance placed on such information by you or any other visitor to the Service, or by anyone who may be informed of its contents.
Except as otherwise expressly stated by SHOPLENZORA, all Services and all products provided through the Service are provided on an "as is" and "as available" basis for your use, without any representations, warranties, or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, quality, fitness for a particular purpose, durability, title, and non-infringement. We do not warrant, represent, or guarantee that your use of the Service will be uninterrupted, timely, secure, or error-free. Some jurisdictions limit or do not allow the disclaimer of implied or other warranties, so the above disclaimer may not apply to you.
Section 17 – Limitation of Liability To the maximum extent permitted by law, in no event shall SHOPLENZORA, our partners, directors, officers, employees, affiliates, agents, contractors, service providers, or licensors, or Shopify and its affiliates, be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation, lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), or otherwise, arising from your use of any of the Service or any products purchased using the Service, or for any other claim related in any way to your use of the Service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the Service or any content (or product) posted, transmitted, or otherwise made available via the Service, even if advised of their possibility.
Section 18 – Indemnification You agree to indemnify, defend, and hold harmless SHOPLENZORA, Shopify and its affiliates, partners, officers, directors, employees, agents, contractors, licensors, and service providers from and against any losses, damages, liabilities, or claims (including reasonable attorneys' fees) arising out of or related to: (1) your breach of these Terms of Service or the documents they incorporate by reference; (2) your violation of any law or the rights of a third party; or (3) your access to and use of the Service.
We will notify you of any indemnifiable claim, but failure to provide timely notice will not relieve you of your obligations unless you are materially prejudiced thereby. We may control the defense and settlement of such claims at your expense, including the selection of counsel, but will not settle any claim requiring you to assume non-monetary obligations without your consent (not to be unreasonably withheld). You shall cooperate in the defense of indemnifiable claims, including by providing relevant documentation.
Section 19 – Severability If any provision of these Terms of Service is determined to be unlawful, void, or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed severed from these Terms of Service; such determination shall not affect the validity and enforceability of any other remaining provisions.
Section 20 – Waiver; Entire Agreement Our failure to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.
These Terms of Service and any policies or operating rules posted by us on this site or in respect of the Service constitute the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications, and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service). Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.
Section 21 – Assignment You may not delegate, assign, or transfer this agreement or any of your rights or obligations under these Terms without our prior written consent, and any such attempt shall be void. We may assign, transfer, or delegate these Terms and our rights and obligations without your consent or notice to you.
Section 22 – Governing Law These Terms of Service and any separate agreements whereby we provide you with the Service shall be governed by and construed in accordance with the laws of the federal and state or provincial courts of the jurisdiction where SHOPLENZORA is headquartered. You and SHOPLENZORA consent to the jurisdiction and personal jurisdiction of such courts.
Section 23 – Headings The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.
Section 24 – Changes to Terms of Service You can review the most current version of the Terms of Service at any time on this page.
We reserve the right, at our sole discretion, to update, change, or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. We will notify you of any material changes to these Terms as required by applicable law, and such changes will take effect on the date specified in the notice. Your continued use of or access to the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.
Section 25 – Contact Information
Legal Company Name: Lingzi E-Commerce Co., Ltd.
Trade Name: SHOPLENZORA
Registered Address: Shangwei South 2nd Road, Pengjiang District, Jiangmen, Guangdong, China
Phone: +86 153 9568 4071
Email: rockxming@outlook.com